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Augmented reality in the industry

Frank Lampe / Red.,

Data glasses in logistics? Here's how it works in five steps

Body-worn computers, smart watches and data glasses (head-mounted displays, HMD) are now powerful enough to be used for augmented reality applications. In the industrial environment, wearable computing-based augmented reality has the potential to increase efficiency. In order to successfully implement data glasses technology in the company, a procedure with five phases has proven itself. Frank Lampe, SVP Marketing at Ubimax, explains what these are.

© Ubimax

Phase 1: Planning

First of all, companies that are considering using data glasses or other wearables should identify suitable scenarios or promising use cases for wearable computing and HMDs. Where can they use the glasses, what are the benefits and what support do employees receive as a result? Specialist companies can provide advice here, e.g. in the form of one to three on-site workshops. The project managers should then draw up a company-specific wearable computing roadmap that outlines the introduction process and the goals to be achieved.

Phase 2: Selection of hardware

The second phase involves selecting suitable hardware for the selected scenarios. In general, HMDs can be divided into four different classes: a distinction is made between monocular and binocular, as well as see-through and non-see-through HMDs. The selection of the "best" type of HMD is always particularly dependent on the respective application and the workstation to be supported. Although there are generally "better" and "worse" HMDs for a selected application scenario, the most suitable HMD must always be evaluated on the basis of the specific and detailed application scenario as part of a cost and benefit analysis.

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Phase 3: Selection of the software

The best data glasses are useless without the right local software. When choosing a provider for specific software solutions for HMDs and wearable computers, companies also need to find the right partner for their requirements. The decision as to whether they prefer an on-premise or cloud-based model is also usually made at this stage. This is the only way providers can prepare an offer and initiate the next step - the pilot project.

Phase 4: Pilot project

In this step, the affected employees and, if present, the works council are informed and involved. Companies should communicate openly and transparently and present benefits and ideas as well as address any questions and concerns. The next step is to recruit key users for the pilot project and configure the selected AR workflows for the smart glasses. Integration into the existing IT systems (WMS, ERP, EWS, PMS) should also take place in this phase of the project. Finally, the pilot project is carried out and evaluated, including the calculation of the ROI and payback period.

Phase 5: Productive use

Assuming a positive outcome of the pilot project, the rollout and implementation of the solution as well as the training of other employees takes place in this phase. This is a factor that should not be underestimated in order to guarantee satisfaction and acceptance of the new solution. Smooth operation is now ensured by continuous service and support from the provider, who can also "readjust" if necessary.

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