Partnership
Arvato Takes Over European Logistics for Mister Spex
Starting September 1, 2026, Arvato will take over key logistics and fulfillment processes for Mister Spex in five European countries. The partnership is intended to create a scalable supply chain and support the continued growth of the omnichannel business.
Starting September 1, 2026, Arvato will take over logistics and fulfillment operations for Mister Spex in Germany, Austria, the Netherlands, Sweden, and Switzerland. From its facility in Poznań, Poland, the company will be responsible for warehousing, transportation management, returns management, and value-added services, and will organize B2C shipments to these five markets.
The jointly developed supply chain solution is tailored to Mister Spex’s omnichannel business. In addition to a highly automated fulfillment setup, Arvato relies on end-to-end digital solutions to increase transparency and process quality throughout the entire customer journey. “We are consistently evolving Mister Spex into a lean and scalable organization. This also involves focusing our core competencies on our customers’ needs and collaborating with specialized partners in areas where, due to their size, infrastructure, and expertise, they can deliver certain services more efficiently and on a larger scale,” explains Christopher Douglas, EVP of Operations at Mister Spex.
“Mister Spex’s omnichannel model places high demands on speed, precision, and transparency. That’s exactly why we’ve developed a fulfillment setup that combines automated processes, digital services, and international shipping management. This allows us to lay the operational foundation for further growth and to deliver a reliable customer experience across five European markets,” adds Thomas Leitner, Director of Healthcare E-Commerce at Arvato.
The phased takeover of the logistics processes will begin in the second half of 2026. All agreed-upon services are expected to be fully taken over by the end of the year.
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