Gebrüder Weiss takes over e-fulfillment for the Mibelle Group

Digital - and by hand

Martin Schrüfer, 29.03.2021, 14:02

Gebrüder Weiss takes over e-fulfillment for the Mibelle Group

Last year, Gebrüder Weiss took over e-fulfillment for the Mibelle Group in Germany, Austria and Switzerland. The Mibelle Group develops and produces brands and private labels for retailers in the Personal Care & Beauty, Home Care and Nutrition business segments. The cooperation covers the complete logistics and IT processing of the customer's online orders and developed from the existing warehouse business for the company in spring 2020. Based on the new digital customer portal myGW, all parties involved in the supply chain - from the supplier to the end customer - can access all important information about a shipment - around the clock and in real time.

Gebrüder Weiss previously handled warehouse logistics for the Mibelle Group at locations in Tyrol / Austria and Basel / Switzerland. Since spring 2020, the logistics specialist has been organizing the complete e-fulfillment with around 100 deliveries per week to stores and end customers in German-speaking countries. "Thanks to Gebrüder Weiss' many years of IT experience, our web store was quickly and easily connected to the warehouse management system," says Martin Böse, Head of Central Supply Chain Services at the Mibelle Group. "A real-time inventory overview, the fulfillment status in the warehouse and a tracking link that can be integrated anywhere for shipment tracking ensure a high level of transparency. This means we can also impress our customers who want to be kept up to date at all times."

The digital service with fast online store connection, handling of the ordered goods in the logistics warehouses and distribution via the parcel service DPD Austria go hand in hand with physical services: Gebrüder Weiss also implemented so-called value-added services for the Mibelle Group in warehouse management. These include, for example, the insertion of vouchers, product samples and other advertising material, as well as the procurement of ecological packaging.

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