Vodafone and Loxxess extend cooperation

Martin Schmidt, Head of Logistics and Enablers at Vodafone, commented on the contract extension as follows: "Our high demands on logistics, which are very diverse for us, are very well covered by Loxxess. The cooperation has proven itself over many years and we are highly satisfied with the service, especially with the flexibility and efficiency that are important in our business."

Comprehensive services

Specifically, the logistics service provider takes care of the storage of technical devices such as modems, receivers, WLAN sticks and accessories such as cables, remote controls and multimedia boxes in high-bay racking. Smartcards are stored in a separate security warehouse. The team picks orders for both end customers and service technicians. At the same time, incoming returns are processed and booked. Loxxess tests the devices and refurbishes them for further use. Every year, around 900,000 Vodafone devices and accessories undergo functional tests at the Loxxess media logistics center. The partners have agreed service levels for all processes, which are continuously measured.

Dynamics are crucial

Vodafone expects further growth, especially in the cable business, for which Loxxess is well prepared at the Bor site with its specialized media logistics center. The future viability of Loxxess solutions is also emphasized by CEO Dr. Claus-Peter Amberger: "Today, we can only really meet customer requirements if we are able to adapt dynamically and flexibly to changes and growth. In addition to its indispensable expertise, this is a major advantage of Loxxess, which also benefits Vodafone's cable business in Germany."

Loxxess AG

Loxxess AG specializes in complex outsourcing projects in industrial and retail logistics. Customized logistics and fulfillment solutions are developed and implemented on the basis of individual concepts for customers in various sectors. As a logistics specialist, Loxxess not only optimizes procurement and goods distribution for its customers, but also offers added value in the areas of customer service, product refinement, accounts receivable service and e-business. Loxxess AG is headquartered in Unterföhring near Munich, employs around 1,600 people, has 27 logistics locations in Germany, the Czech Republic and Poland and manages 600,000 square meters of warehouse space.