Joint development

Martin Schrüfer,

Highly efficient returns system with AGV technology

Handling returns is time-consuming, but unavoidable in online retail. As part of a project, Pierau Planung and Heber Fördertechnik have jointly developed existing technologies into a highly efficient returns system.

AGV use for returns processing in online retail. © Lifter

An innovative automated guided vehicle system (AGV) supplies processing stations with containers. Their racks, which are equipped with a tilting mechanism, enable boxes weighing up to 50 kg to be provided without human intervention. Conventional transportation is no longer necessary. The AGV buffers containers to ensure even utilization of the processing sections.

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