After a year of cooperation with Bergzeit, FineCom also took over the shipping logistics for shoes and set up a new location in Deggendorf for this purpose. The relocation of returns management for accessories and textiles from Plattling was completed at the end of the year. Bergzeit now occupies around half of the 11,000 m² hall in Deggendorf.

The former TWD Fibres GmbH building was equipped with 2,000 running meters of shelving and 300 storage spaces in pallet racks. Three weeks after the keys were handed over, it went into operation with digitalized processes in August 2021. Today, an average of 34,500 parts per month pass through Bergzeit's incoming goods department and 40,000 orders with 60,000 parts pass through the outgoing goods department. In addition, there are 60 swap bodies full of returns per month.

The customer was impressed by the in-house clothing clinic with employees experienced in textiles, who assess complaints, remove stains and repair damage. After finishing, the goods are cleaned, steamed or ironed and packed ready for dispatch and returned to the Bergzeit warehouse. "FineCom works as carefully as a traditional company in the textile industry and as flexibly as a start-up when it comes to logistics and IT processes. This fulfills our demand for sustainable processes, especially in the reconditioning of goods," says Markus Zabel, Managing Director at Bergzeit.

With Deggendorf, Passau and Mühlheim an der Ruhr, FineCom has opened three new locations in one year and expanded its space by 45,000 m². "We are rapidly building up efficient fulfillment capacities and giving our customers room for further growth," says FineCom Managing Director Franz S. Alt. "Our resource-efficient value-added services for fulfillment and returns management are in high demand despite a shortage of staff and space."