The pharmaceutical industry, medical technology, high-tech and high-availability logistics are the main sectors in which GO! expects shipment volumes to continue to rise in 2020. According to the company, the recipe for success is the lowest loss and damage rates with an above-average delivery rate. For example, one of the data centers was modernized in 2019; the previously heterogeneous IT landscape has been replaced by a homogeneous solution. The effect: significantly higher performance and, in line with continuous growth, scalability of the data center and service. In addition, GO! not only increased the station capacities in Germany and Austria in 2019, but also expanded the handling capacities in the Austrian hub.

In 2020, GO! will therefore "pursue a mix of firmly planned and optional situational investments". The former include further process optimizations, including to compensate for increasing traffic volumes, a demand-oriented, route-optimized expansion of the route network and the increasing use and testing of e-mobility solutions as part of a further modernized fleet. In addition, shipment flows will determine the extent to which the station network, including the regional hubs, needs to be expanded. Finally, the human factor: qualified personnel costs money. A related price adjustment was also made in 2020. Christmas and New Year's Eve are peak times for CEP providers. In order to deliver the generally increased volumes to customers on time, operations were also maintained in the regional HUBs between the years for the first time. The last shipment peak was recorded with a view to New Year's Eve; around 435 tons of fireworks were handled in the GO! system, of which 160 tons were handled via direct transports.